Your order is processed within 2 to 8 days. Once your order has been dispatched, you will receive a shipping confirmation email with the order tracking number so that you can follow your delivery. If you have not received an email, please contact us at [email protected] or by telephone on 04 27 24 04 61.

Once your order has been shipped, you will receive an email with the tracking number. You can click directly on it to obtain the carrier's delivery information.

When your order is shipped, you'll receive an email with a clickable link to download your invoice in PDF format.

You can cancel your order if it has not been dispatched and handled by our delivery partners. If your order has already been shipped, you have 14 days to return the items by contacting us directly at [email protected].

When you place your order, you will receive a confirmation email. If you haven't received it, please check your SPAMS.

You can also contact our customer service department at [email protected].

Delivery charges are based on the weight of the item(s) in your basket before any discounts. The price of delivery is then applied to your order at checkout based on the weight of the items in your order.

We process your orders within 2 to 8 days. They are then forwarded to our carrier for delivery. Delivery times range from 24 to 72 hours, depending on the destination.

We ship your orders with DPD anywhere in France.

We process your orders within 2 to 8 days after payment.

We send all items in an order at the same time. If we have an additional delay for an item, we will contact you to let you know.

Once an order has been validated and paid for, it is sent directly to our shipping department. It is therefore not possible to modify your delivery address. If you have made a mistake concerning your delivery address, please contact us directly at [email protected] or by telephone on 04 27 24 04 61.

If you would like to give us further details about your delivery, please contact us directly at [email protected].

When your order is shipped, you will receive an email with the carrier's tracking number.

You can track your delivery directly using the tracking number provided in your order dispatch email.

It all depends on the size of the parcel.

For small and medium-sized parcels: If you are absent at the time of delivery, our carrier will leave you a delivery notice with the reference number of your parcel so that you can reschedule the delivery.

For bulky parcels: Our carrier contacts you before delivery and suggests a time slot and date. If this does not suit you, you can always choose a new appointment. If you are not at home at the agreed time, the order is returned to the delivery company's warehouse. Re-delivery is possible, but may incur additional charges. In any case, we advise you to be at home on the first delivery date.

If you have any questions, please contact us at [email protected].

We work in partnership with a specialist transport company to guarantee efficient delivery. Although rare, they do occasionally encounter communication problems or other minor hiccups. These are usually computer malfunctions. Or they may have entrusted your order to a helpful neighbor. If you are unable to locate your order, please contact us directly at [email protected].

We currently deliver to France, Corsica, Monaco, Belgium, Germany, Andorra, Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, .inland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. As soon as we are able to deliver to other countries, we will update this publication.

You have 14 days following the delivery of your order to return the item(s) that do not suit you. To do this, we invite you to download and carefully fill in the returns form, which you should enclose with your parcel. Please note that personalized products cannot be returned or exchanged, in accordance with our terms and conditions.

You will find in your parcel your return form to fill in and send back to us with the item(s) you do not like. You can also download the return form to enclose with your parcel. You can also download the returns form to enclose with your parcel. The return must be sent at your expense to our head office:

Pôdevache - Blonde Attitude

13, rue Emmanuel Chabrier

26000 Valence

We will refund your order within 48 hours of receiving your return, using the same payment method you used to make your purchase.

As part of our anti-fraud policy, we are unable to issue refunds to accounts or credit cards other than the one used to pay for the order.

We will issue a refund within 48 hours of receiving your return. The refund should therefore appear a few days later. However, this time may vary depending on the bank and the type of card used for payment.

If you change your mind and decide to return one or more items, you will be responsible for the return shipping costs. Once your items have been received in our workshop, we will reimburse you for the cost of the items returned.

You have 14 days following delivery to return your order. However, once this period has expired we will not be able to take back your item.